The business challenge

Fast Car Finance has grown rapidly since its launch five years ago, to the extent that its existing business systems just couldn’t cope with the significant increase in business activity. The company relied on a suite of Word documents, Outlook and online systems linked to the lenders who provided the underlying funding, together with a mix of paper-based processes. This not only meant that a lot of data was being duplicated but also it was increasingly difficult to efficiently access information and quickly process business. Of particular concern was that Fast Car Finance was not storing valuable client information for future use, essential to help generate repeat business and continue the company’s impressive growth.

“We needed one central, focused point for information so we could continually retrieve, cleanse, refresh and upgrade data so we are well-prepared when clients come back to us for a second or third time for additional finance requirements,” recalls Andrew Wise, Director and founder of Thames Valley Asset Finance.

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